Reference

How fmlottery Handles Your Personal Information

This Privacy Policy tells you exactly what data fmlottery collects when you open an account, fund it through PayPal, Venmo, or Play+, and use our lobby — and how we keep it secure.

Account data protectedPayPal & Venmo payment privacyPlay+ prepaid card securityState-eligible access onlyYour rights, clearly stated
fmlottery How fmlottery Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data, deletion requests, or corrections to account information can all be directed to our support team through the channels below. We aim to respond to privacy-specific requests within the timeframe required by applicable state law, and we'll confirm receipt of your request so you're never left waiting without acknowledgment.

Live Chat Open the chat widget from your account dashboard to connect with a support agent who can pull up your data profile and walk you through any privacy request in real time.
Email Support Send privacy inquiries to our dedicated data team via the email address listed in your account settings. Include your registered email and the nature of your request for faster processing.
Account Settings Several data preferences — including marketing opt-outs and cookie choices — can be updated directly inside your account settings page without contacting support at all.
DATA HANDLING DETAILS

How We Protect and Manage Your Information

Our data practices are built around four concrete commitments: secure storage, limited sharing, clear cookie controls, and straightforward account security. Each one has a real operational process behind it, not just a policy statement. If you have a Play+ card linked to your account, players in Newark can check which data categories are associated with that wallet directly from the payment section of their account page.

Secure Storage

Account data is stored on encrypted servers. Passwords are hashed, never stored in plain text, and any login from a new device triggers an OTP verification step sent to your registered email or phone.

Cookie Controls

We use cookies for session management, fraud detection, and optional analytics. You can review and adjust your cookie preferences at any time through the cookie banner or your account settings tab.

Data Retention

We hold your registration and transaction data for the period required under applicable state law. After account closure, data is archived and then deleted on a schedule that matches our legal obligations.

Access Requests

You can request a copy of the personal data we hold on your account. Submit the request through live chat or email; we verify your identity first using the same OTP process as a new-device login.

Common Questions About Your Data at fmlottery

These are the questions we hear most from people who want to understand what happens to their personal information when they use our platform. Each answer reflects how our actual data processes work, not a generic policy summary.

We collect your name, email, date of birth, and the payment method you link — PayPal, Venmo, or Play+. We also collect device and session data each time you log in, which is used for identity verification and security monitoring.

We do not sell your personal data. We share it only with payment processors like PayPal and Venmo to complete transactions, and with identity verification services as required by state law in eligible jurisdictions.

We receive only a tokenized confirmation from PayPal and Venmo — not your account credentials or full payment details. Those platforms handle encryption on their end; we never store your login or card number.

Yes. Submit a deletion request through live chat or the support email in your account settings. We verify your identity first, then process the request within the timeframe required by applicable state law.

Basic profile details can be edited directly in account settings. For changes to identity-verified fields — like your legal name or date of birth — contact support via live chat, as those require a verification step.

We use session cookies for login management, security cookies for fraud detection, and optional analytics cookies. You can turn off non-essential cookies any time through the cookie preference panel in your account settings.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.